Effective August 7, 2026

Dietz Enterprises is a small technology and 3D-printing business based in Monrovia, Maryland. This policy explains what information we collect through dietzenterprises.com and what we do with it.

Information we collect

• When you contact us or request a quote, we receive your name, email address, subject, message, and any business or project information you choose to include.
• If we begin working together, we may receive additional contact, billing, technical, and project information needed to quote, deliver, support, and document the work. A proposal or contract may provide additional project-specific terms.
• Our site and security providers automatically process technical information such as your IP address, browser and device information, requested pages, timestamps, cookies, and security signals.

How we use it

We use this information only to answer you; prepare quotes; provide and support requested services; send transactional messages; keep the site secure and reliable; maintain business and tax records; and comply with law. We do not sell or rent personal information, use inquiry information for behavioural advertising, or add you to a marketing list without asking.

Service providers

Cloudflare delivers and protects the site, and its Turnstile service processes signals such as IP address, browser information, and device or security characteristics to limit abuse. Google and Gmail deliver our email. We may share information with professional or technical service providers only when reasonably needed to provide requested work, protect our rights, or comply with law. Their handling may also be governed by a proposal or contract.

Cookies

We use cookies and similar technology needed for site security, forms, and sign-in features. WooCommerce may create essential session or cart cookies on its system pages, although Dietz Enterprises does not currently sell services through this site. We do not currently run an advertising-cookie or newsletter-tracking programme.

Retention and security

We keep inquiry, project, and business records only as long as reasonably needed for the conversation or engagement, support, accounting, tax, fraud prevention, disputes, and legal obligations. The site’s outgoing-mail log is configured to rotate after 14 days. Technical logs rotate, and encrypted backups expire on rolling schedules; deleted information may remain in a restricted backup until that backup expires and is used only for recovery. We use access controls, encryption in transit, limited administrative access, and encrypted backups, but no online system can be guaranteed perfectly secure.

Your choices

You may ask what personal information we hold about you or ask us to correct or delete it by emailing [email protected]. We may need to verify your identity, and we may retain information that law, a contract, or legitimate business records require us to keep. You may manage cookies through your browser, although blocking necessary cookies can prevent forms from working.

Sensitive information and children

Please do not send passwords, payment-card numbers, health information, government identifiers, export-controlled material, or other sensitive information through the general contact form. The site is not directed to children under 13, and we do not knowingly collect their personal information.

Changes and contact

We may update this policy when the site or our practices change. The effective date above shows the latest revision. Questions or privacy requests: [email protected].